Who we are
Our website address is: https://purebloomtea.com Pure Bloom Tea is an online store specializing in premium flower teas. We are committed to protecting your privacy and handling your personal information with care.
Refund & Return Policy
We want you to love every sip. If you’re not satisfied with your order, we’re here to help. Returns: We accept returns within 30 days of delivery. Items must be unopened and in original packaging. Damaged or Wrong Items: If you received a damaged or incorrect item, please contact us within 7 days with a photo. We will send a replacement or issue a full refund. Refunds: Refunds are processed within 5–7 business days to your original payment method. Non-Refundable: Opened tea products cannot be returned for health and safety reasons. Contact us: 📧 1032035997@qq.com 📞 +86 130 7385 9300
Shipping Policy
Processing Time: All orders are processed within 48 hours after payment confirmation. Delivery Time: Orders typically arrive within 7 days of purchase. Shipping Updates: Once your order is shipped, you will receive a confirmation email with tracking information. Please Note: Delivery times may vary during holidays or peak seasons. Contact us: 📧 1032035997@qq.com 📞 +86 130 7385 9300
Data Security
We take reasonable measures to protect your personal information. All payment transactions are encrypted using SSL technology. However, no method of transmission over the internet is 100% secure.
Children’s Privacy
Our website is not directed to children under the age of 13. We do not knowingly collect personal information from children.